Privacy Policy
Your family's information, handled with care.
The same care we bring to your child, we bring to your details. This policy sets out what we collect, why we collect it, how long we keep it, and what you can ask us to do with it.
LAST UPDATED 17 JULY 2026
Before we start
Explore & Grow Early Learning Centre respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, store and disclose that information when you visit our website or contact us about our services, and it outlines your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We use your personal information to run and improve our service. By using our website, you agree to information being collected and used as described here.
Definitions
We, us, our, the Centre — Explore & Grow Early Learning Centre, 419A Beauchamp Rd, Maroubra NSW 2035.
Service — our website and the early education and care services we provide.
Personal information — information about an identified individual, or an individual who can reasonably be identified.
Usage data — information collected automatically as you browse, such as your IP address, browser type and the pages you view.
Cookies — small files placed on your device that record your browsing preferences and activity.
What we collect
When you enquire, book a tour or use our website, we may ask you for:
Your first and last name
Your email address
Your phone number
Details about your enquiry, including your child's age and the days of care you are after
We also collect usage data automatically, including your IP address, browser and device type, the pages you visit, and how long you spend on them.
We only ask for what we need. If you would rather not provide something, you are welcome to call us instead on (02) 9311 3522.
Cookies and tracking
We use cookies and similar technologies, such as tags and beacons, to keep the site working properly and to understand how visitors use it.
NECESSARY COOKIES
Required for the website to load and function. These cannot be switched off.
FUNCTIONALITY COOKIES
Remember your preferences so you don't have to re-enter them.
ANALYTICS COOKIES
Help us see which pages families find useful, so we can improve them.
Most browsers let you refuse or delete cookies through their settings. If you block them, some parts of the site may not work as intended.
How we use it
To provide our service — to answer your enquiries and manage tour bookings and enrolment requests.
To stay in touch — to send updates, newsletters and information about the Centre, where you have asked to hear from us.
To respond to you — to attend to specific requests, questions or feedback.
To improve the Centre — to understand how our website is used and make it better.
To meet our legal obligations — including our duties under the Education and Care Services National Law and National Regulations.
We do not sell your personal information. We only share it with service providers who help us run the Centre and this website, and with regulators where the law requires it.
Keeping and storing it
We keep your personal information only for as long as we need it for the purposes described above, or for as long as the law requires. Some records relating to children and families must be retained for set periods under early childhood education regulations, even after a child leaves the Centre.
Your information is handled at our Maroubra premises and by the service providers who support our website. We take reasonable steps to keep it secure, but no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
Your rights
You can ask us to:
Access the personal information we hold about you.
Correct anything that is inaccurate, out of date or incomplete.
Delete your information, subject to records we are legally required to keep under the Education and Care Services National Law.
Unsubscribe from our emails at any time, using the link in any message or by contacting us.
To make a request, contact us using the details below. If you are unhappy with how we have handled your information, you can raise it with us first, and then with the Office of the Australian Information Commissioner at oaic.gov.au.
Children's privacy
Our Centre is for children. Our website is for the adults who care for them. We do not knowingly collect personal information from children under 13 through this website without a parent or guardian's consent. If we find that a child has given us information online, we will delete it.
Information about enrolled children is collected through our enrolment process, not through this website, and is handled in line with our obligations as an approved education and care service.
Other websites
Our site links to places like government portals, booking tools and educational resources. Those sites have their own privacy policies, and we are not responsible for how they handle your information. We recommend reading the policy of any site you visit.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the “last updated” date at the top. Please check back occasionally.
Contact us
If you have a question about this policy or about how we handle your information, we would rather hear from you than have you wonder.
ADDRESS
419A Beauchamp Rd, Maroubra NSW 2035
PHONE
WEBSITE
HOURS
Monday to Friday, 7:30 AM – 6:00 PM